WSQ Case Management in Practice

Family and Social Worker

+65 8628 4685


Course Overview

Course Prefix/Number: TGS-2020504402 (Old Code: CRS-Q-0041452-SSC) Total Training Duration: 40 Hours Course Objectives:The learner will be able to achieve the following learning outcomes upon completion of training:
LO1: Identify the process and principles of case management
LO2: Describe the ethics and professional responsibilities of case worker
LO3: Engage stakeholders for case planning
LO4: Support groups and mechanisms
LO5: Assess client’s needs for casework interventions
LO6: Manage clients’ associated risk and protective factors
LO7: Identify case planning principles, guidelines and theories
LO8: Develop care plans to support client’s need in accordance to organisational practice
LO9: Apply conflict resolution and counselling techniques with clients
LO10: Write social report, conduct closure of cases and obtain resources to deliver casework interventions
LO11: Implement evaluation methods
LO 12: Review client’s progress and evaluate casework intervention outcomes

Course Content

i: Introduction to case management
ii: Engagement
iii: Assessment
iv: Planning
v: Casework intervention
vi: Casework evaluation

Certification Details

Certification Type: Statement of Attainment Certification Title: Case Management in Practice (WSQ) Accredited under Singapore Workforce Skills Qualifications System

Who is this Course for?

Area of Training: Community and Social Services Education Target Group / Enrollment Requirements: Secondary education without a GCE ‘O’ / ‘N’ Level pass or their equivalent At least 1 GCE ‘N’ Level pass National ITE Certificate (Intermediate) or equivalent (eg National Technical Certificate Grade 3, Certificate of Vocational Training, BCA Builder Certificate) WSQ Certificate or equivalent Polytechnic diploma Diploma qualifications (eg NIE diploma, SIM diploma, LaSalle-SIA diploma, NAFA diploma) Bachelor’s degree or equivalent At least 1 WSQ Statement of Attainment or ITE modular certificate at Post-Secondary Level (Non-Tertiary) or equivalent

Training Delivery Details

Mode of Training: Full Time/Part Time Language Medium Provided: English Duration Components: 2.5 (Assessment Hours) 29.5 (Classroom Training Hours) 8 (e Learning hours)

Training Fees

Total Cost of Training per Trainee: $1250.00 (Discounted. List price is $1600) Students need to attain 75% attendance and pass the course to be eligible for the subsidies.

Training Partner

Arium School of Arts and Science